Frequently asked question

We look forward to welcoming you to Mercure Chiang Mai! To help with your planning, we’ve compiled answers to some of the most frequently asked questions. If you need further assistance, feel free to reach out to our friendly team at [email protected] or call 053-225500. We’re here to make your stay unforgettable!

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Which are check-in and check-out time limits?

Check-in at the hotel starts from 2:00 PM, and check-out must be done by 12:00 PM. If you wish to request an early check-in or late check-out, please contact our team at [email protected] or call 053-225500

Is breakfast included? And, what breakfast options are there?

Our hotel offers a range of rates with and without breakfast. If your rate was room only, you can choose from a variety of options at the hotel. Citrus restaurant serves a bountiful breakfast buffet daily, along with an à la carte menu.

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